LibGuides: Nursing Subject Guide: Communication Skills

Resources in the library

Books
Magazines

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You can reserve items held in any of our libraries and have them sent to the library of your choice - read here to find out how.

Communication : core interpersonal skills for healthcare practitioners by Gjyn O'Toole
ISBN: 9780729543255
Publication Date: 2020
Communication in Nursing / 8th ed. by Julia Balzer Riley
ISBN: 9780323354103
Publication Date: 2016
Essential clinical skills : enrolled nurses by Joanne Tollefson, Gayle Watson, Eugenie Jelly, Karen Tambree.
ISBN: 9780170454087
Publication Date: 2022
Foundations of nursing : enrolled nurses / 2nd ANZ ed. by Susie Gray; Leanne Ferris; Lois Elaine
ISBN: 9780170406994
Publication Date: 2019
Fundamentals of Nursing / 9th ed. by Carol Taylor; Carol Lillis; Pamela Lynn
ISBN: 9781496349323
Publication Date: 2018
Interpersonal relationships : professional communication skills for nurses by Elizabeth C. Arnold and Kathleen Underman Boggs
ISBN: 9780323544801
Publication Date: 2020
Patient and Person / 7th ed by Jane Stein-Parbury
ISBN: 9780729543545
Publication Date: 2021
The Library also has earlier editions available.
Potter and Perry's Fundamentals of Nursing by Jackie Crisp; Clint Douglas; Geraldine Rebeiro; Donna Waters Earlier editions also available
ISBN: 9780729544139
Publication Date: 2021
Transitions in Nursing by Esther Chang; John Daly
ISBN: 9780729543040
Publication Date: 2019

Click on a title to see where that item is held.

You can reserve items held in any of our libraries and have them sent to the library of your choice - read here to find out how.

Australian nursing & midwifery journal : ANMJ
ISBN: 00450758
The Australian journal of advanced nursing : An international peer reviewed journal of nursing research and practice
ISBN: 14474328

Online resources

Click on any title to access the e-book.
See our e-books guide for further help.

Also check the Clinical Key database for many nursing related e-books published by Elsevier.

Kozier and Erb's fundamentals of nursing by Audrey Berman; Barbara Kozier
ISBN: 9781488626586
Publication Date: 2020
4th ed, 2017 is also available
Mosby's Dictionary of Medicine, Nursing and Health Professions by Mosby
ISBN: 9780323639149
Publication Date: 2021
This is an American publication, check for Australian spelling as needed.
Potter and Perry's Fundamentals of Nursing by J. Crisp; C. Douglas; G. Rebeiro; D. Waters
ISBN: 9780729544139
Publication Date: 2021

Educating the nurse of the future The present report represents the outcome of the various consultations, debates, and discussions. It covers the educational preparation of nurses, as well as the factors that influence people to choose nursing as an occupation. The report also looks at how other countries view Australian nursing education.

Hover over "information" icon () next to each item to see a description.

The Australian open disclosure framework : better communication, a better way to care. The framework is designed to enable health service organisations and clinicians to communicate openly with patients when health care does not go to plan.
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To support nursing module: HLTENN002/36 Apply communication skills in nursing practice
Communicating for safety standard : NSQHS Standards Leaders of a health service organisation set up and maintain systems and processes to support effective communication with patients, carers and families; between multidisciplinary teams and clinicians; and across health service organisations. The workforce uses these systems to effectively communicate to ensure safety.
Congress of Aboriginal and Torres Strait Islander Nurses and Midwives The peak advocacy body for Aboriginal and Torres Strait Islander Nurses and Midwives in Australia. Unity and strength through caring.

These databases contain articles and videos that may be relevant to your subject. You can access all of them via our Online Databases page.

Australian and New Zealand Reference Centre
ClickView
Gale General OneFile
Gale OneFile: Nursing and Allied Health
Gale Health and Wellness
JBI Connect (Joanna Briggs Institute)
MIMS Online
PubMed
Science Direct

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Aged Care: Communicating with Aged Care Residents Effective communication with elderly people living in residential care is the keystone to the delivery of high quality care; care that not only meets the physical needs of patients, but also mental, emotional, social and even spiritual care needs. This high quality programme examines the basic elements of communication and how it can be enhanced to meet the care needs of older people who are living with hearing, vision, speech and cognitive losses. This program also looks at effective communication methods for those from culturally diverse backgrounds.
Publication Date: 2007
Aged Care: Communication with Colleagues Integral to the operations of any workplace is effective communication between all staff. It is particularly important in any area of health service delivery and care, including an aged care environment. Communication in the workplace takes on a variety of forms, and this programme looks at the areas particularly relevant to aged care, including verbal and non-verbal communication, formal and in-formal communication, conflict resolution, negotiation, communication between staff, and communication between management and staff. This programme will serve as a valuable training and professional development resource for all workers in an aged care environment.
Publication Date: 2007
Aged care and cultural diversity Our cultural backgrounds, experiences and beliefs can influence our day-to-day behaviour without us even realising it. Within aged care, culture has a major impact on how we work and how we communicate with patients and residents. Often a cultural adjustment needs to take place so that an appropriate and culturally sensitive level of care can be delivered to the aged care client. In this programme we investigate what culture is and how we can make our communication relevant in the face of cultural barriers. We also look at different cultural groups and personal cultural history, while also considering individual religious practices and traditions.
Publication Date: 2010
Aged care communicating with family and carers Australia is experiencing 'population ageing'. Many older Australians are dependent on the care and support of informal care arrangements provided by the family and formal aged care services delivered in the community or in residential aged care homes. Developing and maintaining respectful interpersonal relationships with the client/resident and family through the use of effective and specialist communication skills can achieve successful outcomes of care that promote quality of life in accordance with legislation, regulatory requirements, professional standards and guidelines. This programme discusses various methods and approaches carers can utilise when communicating, ensuring a successful care arrangement for everyone involved.
Publication Date: 2010
Effective Communication One of the most crucial elements of the care worker's role is their ability to communicate effectively with the individuals they support and each other. This video focuses on verbal, non-verbal and behavioural communication. It looks at how we communicate, what tools and resources we have within ourselves and the equipment that can aid communication. It also focuses on the importance of confidentiality and following GDPR.
Publication Date: 2019